Text Message (SMS) Terms

The program

Tom Falk Plumbing & Heating, Inc. sends text messages to customers who have given us their mobile number and agreed to receive them. These are service-related messages — most often a text after a completed visit asking how we did or inviting you to leave a review, plus the occasional appointment or service update.

Message frequency

Message frequency varies — you'll typically hear from us around the time of a service visit, not on a set schedule.

Cost

Message and data rates may apply, depending on your mobile plan and carrier.

How to opt out

You can stop the texts at any time by replying STOP to any message we send. We'll send one confirmation, and we won't text you again unless you opt back in.

Need help?

Reply HELP to any message, or call us at (717) 872-2850.

Your consent

We only text customers who have given us their number and agreed to receive messages from us. Agreeing to receive texts is never a condition of buying anything or getting service from us.

Your privacy

We do not sell your mobile number. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We share it only with the service providers that help us send these messages, and only to deliver them — never for their own marketing. See our Privacy Policy for the full picture.

Delivery

Mobile carriers are not liable for delayed or undelivered messages.

Questions

Call us at (717) 872-2850 or write to 430 N George St, Millersville, PA 17551.

Last updated: July 26, 2026