Our Story
A family shop in Millersville since 1961
Jim and Edna Falk started Tom Falk Plumbing & Heating in 1961. 65 years later it's still a family business, still in Millersville, still answering to its own name in this community.
Same family, same standards
A lot of our customers have known us as their plumber for decades. Now we bring that same approach to full heating and cooling. When you call, you get a local team — licensed master and journeymen plumbers — not a call center and not a rotating crew of subcontractors. The people who show up are the people who answer to the name on the van.
Not a private-equity rollup
A lot of the names advertising around Lancaster County are backed by out-of-town investors now. We're not one of them. We're the shop that's been down the street since 1961, and that's the whole difference: we live here, we answer for our own work, and we'll be here if you ever need us again.
How we do the work
We size systems with a real load calculation instead of guessing. We're an authorized dealer for Amana and Rheem. We back our installs with a 1-year labor guarantee, extendable up to 10 years, plus manufacturer warranties, and we offer multiple financing options. And we'll always tell you straight whether it's time to replace something or whether it has life left — because that's how you keep a customer for 65 years.
Reviews from Google
What your neighbors say
4.9 out of 5 on Google, across 71 reviews.
“Tom Falk Plumbing has been our plumber for 30+/- years. They have always attended to our needs in a timely manner. Both the quality provided and the professionalism of their team has secured our loyalty. Today we met Jim who maintained that same integrity. He was courteous, kind, informative and ensured that no trace of water or debris remained after replacing our water heater. Many thanks Jim! A family owned small business one can trust and be confident in for a positive outcome.”
“Incredibly grateful for Tom Falk plumbing and their help with getting our water back on! We called end of the day which was not ideal, but they made time to come out anyways and fit us in. Within 4 hours of calling we had running water again. Couldn’t ask for better service. Definitely recommend.”
“Fantastic company! They have done plumbing repairs and have installed a new HVAC system in my house. They listened attentively to my concerns and answered with feedback and suggestions in a way that I understood the whole process.”
“Tom Falk plumbing has helped us for over 20 years. Their response to calls is very prompt, and needed work is explained and then done efficiently. Recently Jeff proactively replaced our very old main water shut off valves. A few years ago they solved a complicated problem with a century-old bathroom drain pipe. Work areas are carefully cleaned when they're finished. Highly recommended.”
“I’ve used Tom Falk Plumbing & Heating for two different issues now and they’ve been outstanding each time. Scheduling was easy, they arrived when they said they would, and they were friendly, respectful, and thorough. I would recommend them for any AC, plumbing or heating issue you may have, they’ve earned my trust.”
Want that kind of shop on your side?
Call and we'll set up a free, no-pressure quote. We size it right and stand behind it.
Call (717) 872-2850