Plumbing · Heating · Cooling · Since 1961
The family shop Lancaster County has called since 1961
65 years, same family — first as your plumber, now for full heating and cooling too. We size systems right instead of guessing, and we tell you straight whether it's time to replace or not — straight answers, no pressure.

What we're built for
New systems, sized right
The high-value work we do best — installed clean, sized with a real load calculation, and backed by our labor guarantee.
HVAC Installation and Replacement
Furnace, AC, heat pump, boiler, ductless — installed and sized right with a real load calculation.
See details →AC Installation and Replacement
Central air installed and sized right — no guessing, no oversizing, backed by our labor guarantee.
See details →Tankless Water Heater Installation
Endless hot water and a smaller footprint — installed by licensed plumbers who'll size it to your household.
See details →Furnace Installation and Replacement
A new furnace, sized right for your home and installed clean — with a straight answer on whether it's time.
See details →Well Pump Repair and Installation
No water is an emergency. Licensed plumbers who know well systems, out to rural Lancaster County properties.
See details →Heat Pump Installation and Repair
One system that heats and cools — installed, sized right, and repaired by people who'll be here to service it.
See details →The difference
A 65-year family shop, not a private-equity rollup
A lot of the names advertising around here are backed by out-of-town investors now. We're not. Tom Falk has been a family business in Millersvillesince 1961 — founded by Jim and Edna Falk, still run by the family, still answering to its own name in this community. When you call, you get us. We live here, and we're not going anywhere.
How we work
Straight answers, sized right, backed up
We size it right
A real load calculation before we quote — so a new system lasts longer, runs quieter, and costs less to run. No guessing off the old unit.
We tell you straight
If it's time to replace, we'll say so. If your system has life left, we'll say that too. We're not here to sell you something you don't need.
We stand behind it
Amana and Rheem equipment, a 1-year labor guarantee extendable to 10, and multiple financing options. Down the street since 1961.
Reviews from Google
What your neighbors say
4.9 out of 5 on Google, across 56 reviews.
“Fantastic company! They have done plumbing repairs and have installed a new HVAC system in my house. They listened attentively to my concerns and answered with feedback and suggestions in a way that I understood the whole process.”
“Tom Falk plumbing has helped us for over 20 years. Their response to calls is very prompt, and needed work is explained and then done efficiently. Recently Jeff proactively replaced our very old main water shut off valves. A few years ago they solved a complicated problem with a century-old bathroom drain pipe. Work areas are carefully cleaned when they're finished. Highly recommended.”
“I’ve used Tom Falk Plumbing & Heating for two different issues now and they’ve been outstanding each time. Scheduling was easy, they arrived when they said they would, and they were friendly, respectful, and thorough. I would recommend them for any AC, plumbing or heating issue you may have, they’ve earned my trust.”
“I've been a loyal customer for 40 years. They've done work for me in 3 different homes... everything from faucet repair to furnace replacement. The work has always been done promptly and expertly. I like doing business with a small, local company that i trust and would recommend without hesitation.”
“Jim and Jeff from Tom Falk Plumbing and Heating did an excellent job of installing a new HVAC system and a tankless water heating system in my home. They were professional and courteous and left my home as clean as when they started the installation. I can highly recommend this company to service your HVAC and plumbing needs.”
Request a free quote
Tell us what's going on and the best number to reach you. We'll call you back.
Ready for a straight answer on your system?
Call and we'll set up a free, no-pressure quote. We size it right and stand behind it.
Call (717) 872-2850